Who we are
Our website address is: www.novcomltd.com. At Novcom Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or engage with us as a customer or partner.
1. Information We Collect
We collect personal and business-related data to provide you with our wholesale services, respond to your inquiries, and improve your experience with us.
Information we may collect includes:
IP address, browser type, and access times
Business name and contact information
Full name, job title, and email address
Phone numbers and addresses
Payment and transaction information
Website usage data via cookies and analytics tools
2. How We Use Your Information
We use the collected information for the following purposes:
To comply with legal and regulatory obligations
To process orders, invoices, and B2B transactions
To provide customer support and respond to inquiries
To improve our website and services
To manage partnerships and vendor relationships
To send updates, newsletters, or promotional communications (only if opted in)
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information only with:
- Service providers (e.g., logistics, payment gateways) under confidentiality agreements
- Legal authorities if required by law or to protect our rights
- CRM, marketing, or analytics platforms we use for internal operations
All third parties are bound to protect your data and use it solely for the purpose of providing services on our behalf.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and gather analytics data. You can manage or disable cookies through your browser settings.
Cookies help us:
- Analyze website traffic and user behavior
- Personalize your browsing experience
- Improve overall site functionality
5. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your data is securely deleted or anonymized.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to or restrict processing
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us at business@novcomltd.com.
7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. This includes encryption, secure servers, and access controls.
8. International Data Transfers
If your data is transferred outside your country of residence, we ensure it is protected under appropriate legal mechanisms, such as standard contractual clauses or equivalent safeguards.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Continued use of our website signifies your acceptance of any changes.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact:
Novcom Ltd
Email: business@novcomltd.com
Website: www.novcomltd.com